Medical Receptionist

Pewaukee, WI
Pay Class:  Full Time
  • Job Category: Outpatient Rehab - Clinical Support Staff
  • Job ID: 2023-17399


Operational Outcomes:

Be a vital part of ATI’s team - expand upon your customer service and administrative experience while assisting in providing world class patient care.

You have the ability to create a lasting first impression with our patients while harnessing your healthcare administration skills through patient intake, scheduling, referral management, and open communication with the clinic teams.

Join a team that is committed to patient satisfaction! Work with industry leading therapists in our team-based environment and cultivate relationships within your community!

Career Outcomes:

You will expand your knowledge base and grow alongside exceptional clinic teams. You have the tools to cultivate your administrative health care experience and take your career to the next level!

Other Benefits:

  • You will receive an attractive total compensation package

  • Best in class, customizable benefits plan to include an exceptional 401k plan and the ability to add in and customize benefits like our popular pet insurance

  • At ATI, we care about your work life balance. We want you to enjoy your time away from work by utilizing our competitive PTO plan

  • Being a healthcare company, we understand what it means to feel safe and healthy. ATI provides a bank of sick time to use for emergencies

  • Paid holidays and floating holidays

  • You will be a part of a company dedicated to working to redefine musculoskeletal health


This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims. Core Duties Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems Manages and facilitates patient scheduling, intake, check in processes Responsible for completing benefit verifications timely and accurately Responsible for ensuring charges and documentation are completed timely and delivered to the client Responsible for point of service (e.g. copay) collection Keeps clinic stocked appropriately as needed * The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.


Minimum Education Required

  • High School diploma and 1 or more years in an administrative position

Min Experience Preferred

  • Previous health care office experience

  • Previous medical billing and coding

  • Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

  • The ability to communicate effectively and professionally

  • Proficient with Microsoft Office Suite

  • Bilingual language skills in some clinics preferred

Job Locations US-WI-Pewaukee

ReqID 2023-17399

Job Category Outpatient Rehab - Clinical Support Staff

Pay Class Full Time

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