Great Place to Work, May 2024 - May 2025 USA
  • Pay Class
    Full Time
  • Job Category
    Outpatient Rehab - Clinical Support Staff
  • Job ID
    2024-22043

Overview

Operational Outcomes:

Be a vital part of ATI’s team - expand upon your customer service and administrative experience while assisting in providing world class patient care.

You have the ability to create a lasting first impression with our patients while harnessing your healthcare administration skills through patient intake, scheduling, referral management, and open communication with the clinic teams.

Join a team that is committed to patient satisfaction! Work with industry leading therapists in our team-based environment and cultivate relationships within your community!

Career Outcomes:

You will expand your knowledge base and grow alongside exceptional clinic teams. You have the tools to cultivate your administrative health care experience and take your career to the next level!

Other Benefits:

  • You will receive an attractive total compensation package

  • Best in class, customizable benefits plan to include an exceptional 401k plan and the ability to add in and customize benefits like our popular pet insurance

  • At ATI, we care about your work life balance. We want you to enjoy your time away from work by utilizing our competitive PTO plan

  • Being a healthcare company, we understand what it means to feel safe and healthy. ATI provides a bank of sick time to use for emergencies

  • Paid holidays and floating holidays

  • You will be a part of a company dedicated to working to redefine musculoskeletal health

Responsibilities

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims. Core Duties Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems Manages and facilitates patient scheduling, intake, check in processes Responsible for completing benefit verifications timely and accurately Responsible for ensuring charges and documentation are completed timely and delivered to the client Responsible for point of service (e.g. copay) collection Keeps clinic stocked appropriately as needed * The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

Qualifications

Minimum Education Required

  • High School diploma and 1 or more years in an administrative position

Min Experience Preferred

  • Previous health care office experience

  • Previous medical billing and coding

  • Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

  • The ability to communicate effectively and professionally

  • Proficient with Microsoft Office Suite

  • Bilingual language skills in some clinics preferred

Stronger Together:

ATI is the largest physical therapy company under one brand, growing to over 900 locations in 24 states. We work hard to preserve our family atmosphere with our innovative, vibrant, and team-based culture. Collaboration is at the heart of what we do, and it’s guided byour National Outcomes Registry which has over 3 million patient cases to support our best practices for excellence in treatment as well as continually contributing to the body of research that supports the value of Physical Therapy in musculoskeletal healthcare. Whether you are new or returning or just familiar with our brand, we are excited to share the resources that support your personal and professional growth.